Use the Roaming Healthcare directory by entering the desired service (e.g., chiropractor or doctor) and your full address. The platform utilizes Google Maps to provide results for providers servicing your area.
Roaming Healthcare helps you find trusted service providers but does not mediate disputes. If you have concerns about a provider, please contact your relevant state or territory health complaints organisation:
New South Wales – Health Care Complaints Commission (HCCC)
Victoria – Health Complaints Commissioner (HCC)
Queensland – Office of the Health Ombudsman (OHO)
Western Australia – Health and Disability Services Complaints Office (HaDSCO)
South Australia – Health and Community Services Complaints Commissioner (HCSCC)
Tasmania – Health Complaints Commissioner Tasmania
Australian Capital Territory – ACT Human Rights Commission – Health Services Commissioner
Northern Territory – Health and Community Services Complaints Commission (HCSCC)
Additionally, please notify us at CustomerService@roaming.healthcare and include any reference numbers linked to your complaint.
All listed service providers must confirm registration of an approved COVID Safe Work Plan with their State Health Department. It’s recommended to discuss the details of their plan directly with the provider to ensure it meets your health needs.
Create an account on the Roaming Healthcare site, specify the service you need, and begin your search. A step-by-step guide is available on their Services page.
Payment terms are agreed upon directly between you and the Service Provider at the start of your engagement. Roaming Healthcare does not handle payments or take commissions on services.
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Roaming Healthcare offers both free and low-fee monthly listings with no lock-in contracts. They recommend trying the platform for at least three months before deciding to cancel.
Service Providers must have current licenses appropriate to their service, valid insurances, an active Australian Business Number (ABN), and, if required, a police check. Additionally, confirmation of a registered COVID Safe Work Plan is necessary.
Roaming Healthcare offers various package options, starting from a FREE Start-Up pack to a Premium Pack, each with different benefits to suit various needs.
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